Before Emergent
- After a recent implementation by a software vendor, a manufacturing company was left with a new system that was not functioning
- Basic functions such as invoicing, payroll, and bill payments could not be performed
- Historical data from the previous system was inaccessible
- Staff had inadequate training and were not able to use the new system
- The software vendor was not providing any assistance
After Emergent
- Basic functionality issues were corrected in a matter of days allowing company operations to resume
- The Emergent Team reviewed data configuration between the old and new systems and created templates to effectively transfer historical data
- Emergent identified key areas where staff were not trained and worked one-on-one with individuals on how to use the new software
- The company went from being nearly shut down to functional using the new system